How it works
Simple for customers. Fair for workers. Protected for both.
Here's what happens from the first tap to the final payout.
If you're a customer
Find
Search verified workers by service and location.
Request
Describe the job, address, schedule and estimated hours. The total is shown in ₱.
Pay to escrow
When the worker accepts, pay through HitPay. Funds are held — the worker is not paid yet.
Job done
The worker starts and completes the job. You'll be notified.
Confirm
Confirm to release payment. Or do nothing: it auto-releases after 72 hours if there's no dispute.
Review
Rate your worker to help the next customer.
Problem with the job?
Open a dispute before confirming. Our team investigates and refunds or releases.
Change of plans?
Cancel before work starts for a refund. See the Refund & Cancellation policy.
If you're a worker
Sign up
Create your account with your mobile number.
Verify (KYC)
Upload 2 different valid government IDs, a police clearance and a resume, and accept the data privacy consent.
Get approved
We review manually. If something's unclear we'll tell you exactly what to fix.
Accept jobs
Requests come in; accept or decline.
Do the work
Start the job in the app, complete it, and mark it done.
Get paid
Once confirmed (or auto-released), your payout is released minus the platform fee.
Be first to know when Jaypees launches
Join the waitlist. Customers and skilled workers welcome.