- Check the number: it should look like 09XXXXXXXXX or +639XXXXXXXXX.
- Wait 60 seconds before asking for a new code. You can ask for up to 5 codes an hour.
- Check your signal and your SMS inbox, including blocked messages. Restart the app.
Never share your code with anyone. Jaypees will never ask for it. Still no code after an hour? Contact support from the Help screen and mention your network (Globe, Smart or DITO).